Terms and Conditions

The offer and sale of products through the website https://www.jumpingclay.pt are regulated by these General Sales Conditions. Before making a purchase, the Customer should read these conditions carefully. Completion of the purchase assumes full knowledge and express acceptance of the General Sales Conditions set out below. After completing the online purchase process, the Customer must print out and retain these General Sales Conditions for future reference.

These conditions are agreed between JM Europe, Lda, with headquarters at Rua Nuno Ferrari, n.º 27, parish of Alvalade, 1600-804 Lisbon and established in Zona Industrial de Oiã, Av. da Estação, Lote 2-D, 3770-068 Oiã, municipality of Oliveira do Bairro, legal person no. 514314826, hereinafter referred to as JME and any person of legal age (18 years old), individual, not a trader, wishing to make a purchase through the website https://www.jumpingclay.pt, hereinafter referred to as "Customer".

By making a purchase through the website, the Customer warrants that is of legal age (18 years of age) and that has the legal capacity to enter into contracts and to be bound by the contractual obligations that characterise the work of JM Europe.

Purchases made on the website by persons under the age of 18 require the express consent of their parents or a legal representative.

These General Sales Conditions have as their object the sale of products through the e-commerce functionality made available on the website and regulate all the stages and processes fundamental to the accomplishment of the purchase.

These conditions do not regulate the provision of services or sale of products by companies other than JME and that may be present on the website through external links or banners.

Products sold on this website may only be purchased and delivered in EU member countries and areas without customs fees. Purchases and deliveries to other countries will be automatically refused during the order process.



The User / Customer is solely responsible for the integrity, veracity, and completeness of the user registration form, as well as the orders placed.

The User/Customer is responsible for keeping the user registration details, including address details, up to date at all times. 


The Customer observes, accepts and authorizes that all communications, notifications, statements, information, reports or any documentation on the operations carried out, related to the purchase of products on the website are sent to the e-mail address indicated at the time of registration, with the possibility of downloading the information in a durable medium, according to the modalities and limits provided in the Privacy Policy.

The computerized records are stored in the computer systems under secure conditions and are proof of the communications, orders, and payments made between the parties.

These conditions are governed by Portuguese Law and the parties agree to submit to the jurisdiction of the Portuguese Courts, or, alternatively, in the event of a dispute arising from a claim for a product purchased exclusively through the website, the Customer may submit their claim to the Online Dispute Resolution Platform.

For any request for information, the Customer may contact by telephone: +351 234 723 170, by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. or by post to the following address. 

JM Europe, Lda.

Av. da Estação, Lote n.º 2, Fracção D
Zona Industrial de Oiã
3770-068 Oiã

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